Help with Sorsora

Send your question or problem to support@sorsora.com. A person on the Sorsora team reads every message. This covers Sorsora on the web and the Sorsora apps for iPhone, iPad and Mac.

We can help faster when the message says which organisation you work in, what you were doing, what you expected to happen and what happened instead. A screenshot helps when the problem is something you can see. Please leave passwords out; we never need them.

If you forgot your password, ask for a new one on the reset page; the link arrives at the email address of your account. To join an organisation that already uses Sorsora you need an invitation from one of its administrators, so ask them first.

You can delete your account yourself: on the web under Account Settings, and in the app under Settings, choose Delete account. To ask what we hold about you, or to have it corrected, write to admin@sorsora.com. The records your organisation keeps in its workspace belong to the organisation, so questions about those go to its administrators. How we handle personal data is set out in the Privacy Policy, and the agreement for using the product in the Terms of Service.

Sorsora is built and operated by SORSORA SIA, a company registered in Latvia under number 40203780280.